Proactive Services

GMT360 understands that downtime has a critical effect on your business

This is why our infrastructure support services are geared to resolve hardware issues before they result in complete failure. We can't see into the future just yet but our experience gives us an insight into what is likely to fail and the steps we need to take to prevent this happening or reduce the impact on your business if it does.

GMT360 clients have a choice, our break/fix service or our pro-active service, which includes steps designed to minimise downtime and both services are delivered by the same high quality people. Whichever choice you make, you can rest assured that your IT environment will be safe and sound in our hands.

Pro-active support steps

  • System Audit

  • Analysis of system components and support requirements

  • Analysis of business requirements

  • Customised on-site parts inventory

  • Remote Support Services

  • Regular interface

  Please contact us for full details